CARING FROM NURSE’ PERCEPTIONS: A GROUNDED THEORY STUDY

Abstract

Caring is the basic to the nursing role to associated patient satisfaction with care. The study were examined the caring behavior from nurse’ perceptions. 5 nurse staffs from a public health center in Manado were deeply interviewed and then the data was analyzed thematically. The result identified six themes namely caring attitude towards patient health problems, responsible for solving patients’ health problems, empathy attitude towards the client, respect for the patients’ decision, friendly in caring for the patient, and take care without discriminating the patient. This study recommends that caring behavior caring must be reflected in every interaction of nurses and clients. Implementation of caring will improve the quality of nursing care and enhance patient satisfaction.